Privacy Policy

Last updated: September 16, 2024

Data Controller

The controller of the personal data collected through this website is VIRGIN MARKET S.L.U., with Tax ID B72458227 and registered office at Camino de Adra nº5, 04700 El Ejido, Almería. You may contact us by email at: orus@oruslogistics.es.

Data Protection Officer (DPO): VIRGIN MARKET SLU, with Tax ID B72458227, registered office at Camino de Adra nº5, 04700 – El Ejido (Almería), contact email orus@oruslogistics.es.

Personal Data We Collect

We collect the personal data you provide directly when using our services. This data may include:

• Contact details: name, address, phone number, email address.
• Data necessary for the provision of services, such as information about shipments, recipients, carriers, and any other information relevant to transport management.
• Financial and banking data: information required for invoicing and payments.
• Health data and financial situation: where necessary to comply with the contracted services.
• Other identifying or sensitive data, depending on the required service.

Purpose of Data Processing

The personal data we collect will be processed for the following purposes:

• To manage the granting and validity of the ORUS LOGISTICS® software license.
• To enable the provision of contracted services, including real-time visualization of shipment information and communication between platform users.
• To invoice and collect the agreed amounts derived from the services provided.
• To provide technical support and carry out necessary maintenance tasks for the proper functioning of the platform.
• To handle requests for information, complaints, and suggestions through the channels made available by VIRGIN MARKET.
• To send commercial information related to VIRGIN MARKET and its services, as well as third-party commercial information that may be of interest.
• To manage your subscription to the VIRGIN MARKET blog, keeping you informed about news and updates.

Legal Basis for Data Processing

The legal basis for processing your personal data is:

• The performance of the service contract entered into with you.
• Compliance with applicable legal obligations.
• Your consent, given freely, specifically, informed, and unequivocally. You may withdraw your consent at any time through the channels provided by VIRGIN MARKET.

Data Retention

Your personal data will be retained for different periods depending on the purpose for which it is processed:

• Client data: retained for the time necessary to fulfill the professional assignment. After this period, VIRGIN MARKET may retain this data to comply with legal obligations requiring such retention.
• Consent-based data: retained from the time you provide it until you withdraw your consent through the channels provided by VIRGIN MARKET.

Recipients of the Data

VIRGIN MARKET adheres to ethical standards and respects your privacy. We will not share your personal data with third parties, except when necessary to comply with a legal obligation or when you have given explicit consent. For illustrative purposes, VIRGIN MARKET may be legally required to disclose your data to public authorities and judicial bodies. Additionally, in order to fulfill professional assignments, we may share your data with entities involved in claims, courts, and tribunals, as well as other professionals whose intervention is necessary for this purpose, including solicitors, notaries, registries, experts, or insolvency administrators.

Furthermore, third parties may access your personal data on behalf of VIRGIN MARKET solely for the purpose of providing the requested services. These third parties will be considered data processors and provide sufficient guarantees to apply appropriate technical and organizational measures in compliance with current regulations.

Use of Cookies

VIRGIN MARKET uses cookies on its website to record user activity during browsing sessions. The use of cookies allows the VIRGIN MARKET server to recognize the user’s web browser, making navigation easier, identifying you when you visit our website, and preserving your login status. Users may configure their browsers to be notified of the receipt of cookies and to prevent their installation.

Security Measures

In response to your concern about ensuring the security and confidentiality of your data, we inform you that VIRGIN MARKET S.L.U. has adopted the necessary technical and organizational measures to prevent the destruction, loss, misuse, accidental or unlawful alteration, unauthorized communication or access, and theft of the personal data provided.

For those web services requiring user registration, you must choose a password. You are responsible for maintaining the confidentiality of this password, as well as for all activities carried out under your username and password. Likewise, you agree to notify VIRGIN MARKET as soon as possible of any unauthorized use of your username and password or any other security breach.

Data Subject Rights

You have the right to access your personal data, request its rectification, erasure, or restriction of processing, as well as to object to processing and request the portability of your data. To exercise these rights, you may contact us at orus@oruslogistics.es, attaching a copy of your ID card or identification document.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD). Contact details are available on their website: www.aepd.es.

Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be communicated through our website or other appropriate means.

Jurisdiction and Applicable Law

This Privacy Policy is governed by Spanish law, and any dispute arising from it will be subject to the jurisdiction of the Courts and Tribunals of Almería.

Links to Other Websites

This website contains links to other websites. As a user, you should be aware that VIRGIN MARKET is not responsible for the privacy practices or content of those other websites. We encourage users to be aware that when they use one of these links, they are leaving our website, and to read the privacy policies of any other websites that collect personal data.